We use a scoring system that is not beneficial to anyone, which means the scores you see below are accurate according to you, the public, and are not altered in anyway

AVERAGE SCORE FOR Vodacom:
71.2% (Good)

We use 4 categories, Excellent, Good, Poor and Disastrous.
Excellent: Greater than 75%
Good: 50% - 75%
Poor: 25% - 50%
Disastrous: Less than 25%

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Below are the averages per questions:

1. Were you addressed in a friendly and courteous manner?
68% (Good)

2. What is your overall opinion of Vodacom?
64% (Good)

3. Rate the value for money you are getting from Vodacom?
68.5% (Good)

4. Rate the quality of service or product:
74.5% (Good)

5. Rate Vodacom's marketing efforts and public image:
81% (Excellent)

6. Is Vodacom a clean, tidy and organized business?
68% (Good)

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